News

What we have been up to

  1. Conrad image

    Conrad, one of the largest German B2B sourcing platforms, optimizes returns management with BuyBay

    "We invest a lot of time and care into creating detailed and informative product descriptions to limit the number of returns from the very beginning," explains Mathias Lindner, Senior Director of Supply Chain at Conrad. Nevertheless, returns cannot be completely avoided, and a simple return process is very important for customers when it comes to choosing their suppliers. That is also part of the reason why we launched our Conrad Returns Portal in 2021. At the same time, it is also where we place great importance on transparent, secure, and sustainable processes which align with our business strategy."

  2. K5 Award 2023 June

    BuyBay Wins K5 E-Commerce Award: Revolution Returns & Re-commerce Management with Profitability, Transparency, and Sustainability

    We are thrilled to share the exciting news that BuyBay, the industry leader in returns and re-commerce management, has emerged victorious at the highly esteemed K5 Retail and E-commerce Conference in Berlin. Winning the K5 Award in the fulfillment & logistics category has reaffirmed BuyBay's commitment to innovation, sustainability, and driving the circular economy.

  3. BuyBay

    Returns management in online retailing put to the test

    Returns continue to be one of the biggest "profit swallowers" in e-commerce. We have taken a closer look at why returns processes will play an important role in the business strategy of e-commerce companies in 2023 and what new paths suppliers could take.

  4. BB en bol.com 2022

    Bol and BuyBay: celebrating 5 years of sustainable partnership in giving returns as second life

    Today, we celebrate a milestone for bol and BuyBay as we mark our 5-year anniversary of successful partnership! We are thrilled to announce that our collaboration has been renewed for another term, and we are excited to continue our efforts in giving returned products a second life.

  5. MicrosoftTeams-image (2)

    BuyBay supports partners in the future with in-house solutions to make returns management more sustainable and profitable

    Amsterdam/Cologne, November 29, 2022 - With Black Friday, the peak season in e-commerce has begun, and the thought of the upcoming Christmas season‘s returns worries many responsible parties. With annual costs in the triple-digit millions, the issue of returns management remains a problem child for online retailers. So, what can retailers and manufacturers do to streamline processes around handling returns and save resources?

  6. MicrosoftTeams-image (1)

    Challenges in the Christmas business 2022

    Black Friday and Cyber Week mark the start of the peak season for online retail. After the declining figures in e-commerce, this is actually a ray of hope. However, experts and studies see several problem areas for the 2022 holiday season - first and foremost, consumers' shrinking purchasing power and delivery difficulties.

  7. _MG_5071 (final version)(1) (002)

    BuyBay announces Machiel Tiddens as new CEO

    We are happy to introduce you to our new Chief Executive Officer, Machiel Tiddens. With his leadership experience and deep knowledge of e-commerce, he’ll reinforce our management team by joining the BuyBay family.

  8. MicrosoftTeams-image (1)

    Online retailers between missing deliveries and full warehouses

    We want to open up new ways for our partners to deal with returns, remaining items, and overstocks and support them in liquidating goods more quickly, optimizing costs and processes, and implementing sustainable resource management.

  9. Team BuyBay at the E-Commerce EXPO Berlin

    International interest in returns management

    Our first year of participating at the E-Commerce Berlin Expo has left a lasting impression. We were particularly pleased to be listed on the shortlist of the E-Commerce Germany Awards 2022 in the category #Innovation.

  10. SDG goal 12 and BuyBay logo

    BuyBay joins SDG Community

    BuyBay is committed to a zero-waste economy. That is what thrives us to help organizations in managing their returns and overstock. This is what we have been doing since day 1. To amplify our passion for sustainability, BuyBay has joined the Dutch branch of the United Nations SDG community that works on these sustainability goals on a national level.

  11. AO

    BuyBay supports online electrical retailer AO with improving its return processes

    Returns management specialist BuyBay announces its partnership with online electrical retailer AO! BuyBay supports AO with evaluating and processing returned products from selected brands and product segments. Read the full press release here.

  12. ecommerce berlin expo

    Visit us at the E-Commerce Berlin Expo!

    We are proud to be an exhibitor at the Expo and a nominee for the E-commerce Germany Awards. Will you visit our stand on the 5th of May?

  13. Working remotely

    BuyBay’s flexibility to work remotely

    Over the past years, we've seen that our hybrid way of working offered quite some significant benefits that keep our team members happy.

  14. Warehouse

    Press Release: BuyBay and BCC join forces for sustainable return management

    Electronics retailer BCC outsources their return management to specialist BuyBay. BuyBay processes returned items that are not entirely new anymore and gives these products a second life. BuyBay's approach fits perfectly with the goal of BCC to reduce waste.

  15. Alexander Lange

    What is BuyBay’s secret formular? Alexander shares his experiences after 365 days of working at BuyBay

    As our first employee in Germany, Alexander has been part of the BuyBay family for over a year now – the perfect moment to reflect on what has been going on in the last 12 months! Get to know Alex and read about his main highlights during one year working at BuyBay.

  16. The winning team

    How we do team building | BuyDay 2021

    We truly believe in the importance and power of team building. After a year of working from home, a real-life team-building event was just what we all needed. Read all about what we did on Expedition BuyDay!

  17. Business Innovation Manager Andreea

    Meet our team | Business Innovation Manager Andreea in developing BuyBay’s new platform

    Andreea is BuyBay’s go-to person when it comes to developing projects that push forward the company’s mission of promoting sustainability in the retail industry.

  18. Product Developer Jesse

    Meet our team | Product Developer Jesse, the link between business and IT

    BuyBay’s driving force behind Product Development, Jesse, connects business and IT by answering the question “what to develop next?”

  19. Teamlead Customer Service Kristel

    Meet our team | Teamlead Customer Service Kristel: “Our team is doing great working from home, our customers are happy!”

    Kristel runs our customer service team with great devotion. Now from home. Within a day she managed to successfully shift her 7 team members and their operation to working remotely.