BuyBay Knowdlege Hub

Do you want to benefit from our knowledge, experience and expertise?

In the BuyBay knowledge hub, you can find information that may help you getting the most out of your returns and overstock. And yes, we happily share our knowledge for free.

  1. Products in warehouse

    Black Friday & Holiday Season: Are you ready for the flood of returns?

    While many online shops are preparing for rising demand and growing volumes of purchases, only a few have a strategy for dealing with the expected flood of returns during these seasonal sales peaks. We have compiled a checklist with 5 questions to help you check and optimize return management processes.

  2. Returns management

    The 10 key criteria for selecting a returns management partner

    Many companies decide to work with partners to outsource (parts) of their return management process. But which partners are the best fit, and why? We have compiled a checklist with criteria to watch when selecting a partner.

  3. Circular economy

    World Environment Day on June 5th: Studies show sustainability trend in (e)Commerce

    We have summarized current observations on sustainability dynamics as well as three convincing arguments for more sustainable handling of returns and B-goods on the way to zero-waste eCommerce.

  4. Returns management

    Better than new? Sustainable business trend “re-commerce”

    The trade with overstock is currently experiencing a real boom. We summarize the criteria buyers should consider when choosing a platform.

  5. Whitepaper Effective Returns Management

    Whitepaper: Effective Returns Management

    Do you want to start with effective return management, or wish to improve your existing return management initiatives? This whitepaper outlines how you can get your business of returned products in control in just three steps!

  6. Video Games, Home Office Equipment and Smoothie-Blenders

    The Covid-19 pandemic has influenced consumers' order and return behavior. We share our insights and those from the University of Bamberg.

  7. Our warehouse

    How we try to keep our people safe during the COVID-19 Pandemic

    The COVID-19 pandemic has completely changed how we are working in our warehouse. We tried many things to adapt to the new situation, some of which failed, some of which worked. In this post, we want to share everything we did.

  8. image-2

    Returns management – from necessary evil to strategic advantage

    Returns management is an effective way to increase profits, foster sustainable customer relationships, and differentiate from the competition. We have summarized three starting points that can enable this.