Today, we celebrate a milestone for Bol.com and BuyBay as we mark our 5-year anniversary of successful partnership! We are thrilled to announce that our collaboration has been renewed for another term, and we are excited to continue our efforts in giving returned products a second life.
Five years ago, we embarked on a collaboration with Bol.com to optimize product returns. Our shared vision on sustainability and positive footprint on the environment has been the driving force behind our partnership. Together, we implemented a circular economy approach, which allowed us to reduce waste and re-sell returned items instead of disposing of them. This not only benefits the environment, but also creates value for our customers by offering them a wider selection of products at a lower cost.
As we look to the future, we are committed to continuing our partnership, while always keeping sustainability and positive impact on the environment at the forefront of our efforts. We are grateful for Bol.com’s commitment to our shared success and for the strong relationship we have built over the years. We look forward to continue with giving returned products a second life in the years to come.
Returns continue to be one of the biggest "profit swallowers" in e-commerce. We have taken a closer look at why returns processes will play an important role in the business strategy of e-commerce companies in 2023 and what new paths suppliers could take.
Amsterdam/Cologne, November 29, 2022 - With Black Friday, the peak season in e-commerce has begun, and the thought of the upcoming Christmas season‘s returns worries many responsible parties. With annual costs in the triple-digit millions, the issue of returns management remains a problem child for online retailers. So, what can retailers and manufacturers do to streamline processes around handling returns and save resources?
Black Friday and Cyber Week mark the start of the peak season for online retail. After the declining figures in e-commerce, this is actually a ray of hope. However, experts and studies see several problem areas for the 2022 holiday season - first and foremost, consumers' shrinking purchasing power and delivery difficulties.