Return & overstock management

We process and sell returned products and overstock for retailers, e-tailers, brands, distributors, and manufacturers. With our advanced grading and pricing software for marketplaces, we can sell every product to a matching buyer for a good price.

Not only do we completely unburden our partners, we also reduce an insane amount of waste and generate profit for all parties involved.

Our Services

Making more money out of your returns and overstock

With our services, you can maximize your profits and get rid of your returns and overstock in no-time.

Returns
  • Services- Full-Service Package

    WE GRADE

    We’ll completely unburden you. You send us your pallets of returns and we’ll take care of the whole process.

  • Services- Software

    YOU GRADE

    To manage your own return product inspection, use our software to set up your own high-volume site.

Overstock
  • Services- Beluga Auctions

    Wholesale auction

    Get rid of your overstock fast with our bulk auction platform Beluga Auctions, which offers your overstock to our network of 1.000+ buyers across Europe.

WHAT OUR PARTNERS SAY ABOUT US

It was crucial for us to find a central partner for returns management capable of tailoring solutions to each return. Expertise and resources for professional inspection, repair, and reintroduction of products into the market were essential to align with our sustainability goals. Complete transparency for ESG reporting was also paramount. With BuyBay's passionate and committed team, we found the ideal partner we were seeking.

Mathias Lindner,
Senior Director of Supply Chain at Conrad

Conrad
  1. Buybay warehouse in Wijchen

    The biggest unnecessary expense in e-commerce operations

    To learn where organizations can find the biggest profit in dealing with returns management, we talked with all-round operational expert and Site Manager at BuyBay: John Warnar.

  2. Returns & Overstock

    Step by step: The journey of a returned item

    This blog explains what steps an efficient returns management process should include and demonstrates the complexity of the process through the journey of 3 example products.

  3. Sorting

    Returns management: challenges and opportunities for mid-sized E-Commerce companies

    Returns management can be very complex, especially for medium-sized online businesses. We have identified challenges that make returns management a roadblock and identified opportunities to overcome them.