thank you for your request!

We will review your answers and respond as soon as possible. Please bear with us, as we have been receiving a high volume of requests, which may cause some delays. Thank you for your patience.

Need help or advice?

Do not hesitate to reach out to us:


Want to learn from us in the meantime?

We happily share our knowledge and expertise for free in our knowledge hub.

  1. Buybay warehouse in Wijchen

    The biggest unnecessary expense in e-commerce operations

    To learn where organizations can find the biggest profit in dealing with returns management, we talked with all-round operational expert and Site Manager at BuyBay: John Warnar.

  2. Returns & Overstock

    Step by step: The journey of a returned item

    This blog explains what steps an efficient returns management process should include and demonstrates the complexity of the process through the journey of 3 example products.

  3. Sorting

    Returns management: challenges and opportunities for mid-sized E-Commerce companies

    Returns management can be very complex, especially for medium-sized online businesses. We have identified challenges that make returns management a roadblock and identified opportunities to overcome them.