Kristel does look forward to a change once again. “We’re returning to the office gradually now. I’m very happy to see other team members again! However, I do think working remote is here to stay. I think a 50/50 ratio would be perfect.”
BuyBay’s international ambitions promise further change. Kristel explains: “We already provide lots of support in English, German and French, and this will only increase. Also, speed, flexibility, efficiency, managing expectations, and guiding customers through the process are very important. I’d like to keep my team the same size and work smarter whilst our business expands.”
Looking back at these past weeks, one of Kristel’s few worries operation-wise was the office plants. “Truly. Our team is so flexible and so well coordinated, I knew they’d manage. We worked hard the last 2 years to build our team on reliability and dedication to one another and that really shows! But how would the plants survive? I took my son to the empty office to water them every week. And when I really couldn’t; I made sure someone else would run by.” And just like her team, the plants continue to thrive.
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